About Us
Being a web hosting client can be a hard thing - you often have to cope with server outages and a lousy and sluggish client care service. On top of that, you need to sign at least in two tools in order to manage your domain names, billing transactions and your web site itself. When we started Creative Web Host, we endeavored to change all that.
A Pioneering Approach to Hosting
The hosting Control Panel is the part of the hosting platform that the customers actually see. And 90% of the web hosts out there utilize the same hosting Control Panel - cPanel. We, however, regard cPanel as being outmoded and difficult to use - it simply impedes our work. This is the reason why we reached the decision to utilize another hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain name and website management options, so you can manage all facets of your online presence from one single location. Additionally, it has a drag & drop File Manager, so you won't have to resort to third-party FTP software. Our tests have confirmed that the Hepsia hosting Control Panel is 3 times faster than other web hosting Control Panels! We have also created a web hosting Control Panel demo account - you can check for yourself how the Hepsia hosting Control Panel works.
A Stable Hosting Service
Your website has to be available online. This is why we rely on very fast servers powered by the powerful blend of Linux and Apache. We are also partnering with 4 world-class data center facilities where you can host your websites. This permits us to offer a ninety-nine point nine percent network uptime guarantee.
A Client-Centric Approach
Last, but surely not least - we are there for you! We have Live Chat operators who are there to respond to all your pre-sale enquiries and to help you correct small technical issues. We have a top-drawer round-the-clock customer support service. We offer a one-hour trouble ticket response time guarantee, but in the majority of instances our customer care team members respond to trouble tickets in no more than twenty mins!
Contact Details
US Toll Free Phone: +1-855-211-0932US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 214876
Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com